F.A.Q's - Active4Less

Please find our frequently asked questions at Active4less Cirencester below, if you have any further questions regarding our fitness club, memberships or services please contact us on 01285 643366

A: You will receive an email immediately following signing up. This will contain your membership number and password, simply enter the Member Zone on the home page and enter your membership number and password. Then go to bookings and select induction and a time that is convenient for you. Confirm your booking and that's it! If you struggle, just come to the club and we can arrange the induction for you.
A. The joining fee is an initial charge to cover the cost of your induction and our admin set up costs.
A. Twice a year (May & October) we charge a club enhancement fee of £12.50 to every member. This money is invested into club improvements. This ensures that you, the member, continue to benefit from a well maintained, superbly equipped facility.
A. Yes we do. We are so confident that you will see the value we are offering, that if after 7 days you don't like the club, we will repay you your first £19.95 Standard 23.95 Premier payment.
A. You are not contractually tied to us for any specified period of time, you can cancel at any time.
A. You are welcome to pop down for a look around at any time during our opening hours and and you don't need an appointment.
A. Confirmation of your membership will be sent to your email address and the club simultaneously. You are then a member and can use the club the same day.
A. We currently are not issuing memberships cards, please check in at reception when you wish to use the facilities.
A. Yes, we provide a free induction in which we will show you how to operate the equipment, should you require this. This can be booked online in the member zone or at the club reception.
A. Yes, we provide showers, lockers and toilets.
A. At this price there are some things we just can't offer! At most clubs only a very small proportion of members actually use the pool, but all members end up paying for it in higher gym fees.
A. We feel we offer a great studio programme, certainly as good as most other clubs, but don't just take our word for it, check out the timetable tab on the website home page.
A. We have several very qualified personal trainers at the club, who offer a range of one-to-one and group sessions. Check out their profiles on the website, or come and meet them at the club.
A. Yes, the signup section of the website is secure, and any details entered will be encrypted before being sent to the server.
A. We know that our fees are the best value available and hence there is no negotiation. To keep the membership costs low we must keep things simple!
A. Yes, you are welcome to bring guests to the club. They will pay the prevailing guest fee and gain full use of the club facilities for the day.